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1. #ARCHEAGE UNCHAINED DARK RUNNER BUILD UPDATE#
2. #ARCHEAGE UNCHAINED DARK RUNNER BUILD FULL#
3. #ARCHEAGE UNCHAINED DARK RUNNER BUILD TRIAL#

Thanks to that feedback and reports we received, we have been able to conduct a full investigation and we are happy to let you know that we will provide compensation for additional 437 items as we have announced here:

All Credit compensation was included in the Bag of Credits you received automatically in your character's mailbox after the transfer. However, many of you were concerned as you did not receive some of the substituted items or you thought the compensation that was offered was not enough or you believe you missed the compensation altogether. We want to give you the best experience possible when playing ArcheAge, and one of the major changes that was made was to change both versions of ArcheAge to what we call the "Global-one" build as that will allow us to give you faster content updates, quicker fixes, new exciting events, and more!Īs a consequence of this, several in-game items had to be either changed, substituted, or deleted from the game, we collected all the details regarding what happened to your items here: Missing items after transfer/unhappy with the changes If you bought the DLC packages on Archeage free-to-play only, your package(s) were also refunded to credits.

#ARCHEAGE UNCHAINED DARK RUNNER BUILD TRIAL#

Please note that your account must have had an ArcheAge Unchained character before the transfer, in order to be eligible for the 60 days additional free subscription time apart from the 30 days trial available to new accounts. Any credits you received for purchased DLC’s, have been included in the bundle of credits sent to your mailbox in-game after the transfer of your account. Please note, if you purchased the DLC for ArcheAge Unchained, but you never opened/claimed the DLC packs, your account has automatically been reimbursed with 1800 credits for each DLC purchased and wasn't used from your inventory in-game or wasn't claimed. If your account was not eligible to receive the subscription time, you will not see any extra coupons on your web inventory and we will not be able to help you receive any free subscription time. To claim it please log into your account on and check your web inventory. Missing subscription time of DLC from my web inventoryĪrcheAge Unchained only players who previously purchased the game and any of the DLCs and used them have been reimbursed with free additional subscription time. * If you did not see any transfer errors but you still can’t see your characters, please also make sure you are trying to log in to the correct game version, region and server. Further details about this will be announced at a later date on our website: We also plan to provide a form of compensation to all affected players.

#ARCHEAGE UNCHAINED DARK RUNNER BUILD UPDATE#

We will notify all affected players as soon as an update is available via your email linked to the account you created that is experiencing the issue. Our technical team is still investigating all cases mentioned above and working on fixing those issues, notifying us via customer support is not necessary for our technical team to see that you are affected, despite what some of the error messages you see suggest.

We are aware that some of you are still affected by transfer issues, those issues include errors such as " transfer process failed", the l auncher error: " You cannot log in because the account transfer is in progress.", or you may be able to login but you not see your old character(s) after the transfer.